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Pulse Contact Solutions |
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Extracting business value from your contact centre |
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Syntellect offers a variety of interaction management solutions to fit your service needs: · IVR/Self-service · Contact Centre · CTI · Development · Services Syntellect solutions help our clients reduce costs, improve efficiencies and solve business problems through a strategic balance of customer interaction management software and unrivalled support. Syntellect solutions help deliver a superior customer experience that builds value and develops long-term customer relationships. By providing an optimal mix of self-service and agent assistance, Syntellect interaction management solutions help you optimize your contact centre operations. Web-based administration, real-time monitoring and a comprehensive decision management system create a customizable picture of how all customer interactions are handled. Visit the Contact Centre Resources section on the Syntellect website to discover more about Syntellect's interaction management solutions, whitepapers, case studies, articles and other information about the contact centre industry. |
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Syntellect Contact Centre Solution |
